Frequently Asked Questions
What Businesses do you typically work with?
We ideally work with small service based businesses such as Construction, Retail, General Contractor, Marketing Agencies. We also work with ecommerce businesses that do dropshipping.
See Services for more info
Why is it so important to have accurate books?
First of all, having accurate up-to-date books will help you, as the business owner, make good financial decisions since you will see where your money is going and how much is coming in at any time. Plus, the monthly reports will help you see if your business is growing or not. These reports will help you know if you need to make changes to your current business model or pricing.
Second of all, having accurate books will help you when preparing taxes so that you will get the maximum deductions allowed for your business since you will know all your expenses and transactions were recorded properly and nothing was left out. Accurate books = More money in your pocket
How do I know my financials are safe with you?
Nave Bookkeeping is fully bonded and insured, so you can be sure that your financials will be safe in our possession. We pride ourselves on strict ethical work practices and keeping your documents safe and secure using the latest cyber security protection. You can rest assured that your financials are in good hands.
How much do you charge?
We charge by the hour. If you feel that a flat fee works better for you, we can make the arrangement based on your needs and expectations.
If you have a Clean up or Catch up job, then we will also look at how much work will be involved and base the price on how much work is involved. Before we begin work, we will let you know how much the job will cost and send you a proposal so that we are all on the same page before we begin the work. See Services for more info
When is payment due?
For ongoing monthly services, we require payment at the beginning of each month that is setup as a automatic authorized payment from your account. Preferably ACH or a check mailed to PO Box 4730, New Windsor NY 12553. If you would rather set up a credit payment each month, an additional fee will be added to the bill for credit card fees. Each credit card company has its own fee so applicable charges will be added based on whether it is a MC, Visa, Discover or American Express.
For clean-up and catch-up work, we require half down before work can be started, then once the work is complete, the final payment is made.
What will I need to do to get started working with you?
First, we will get to know each other with a quick phone call to see if we would be a good fit for each other. Then, if we both agree to go forward, I will need to see how your current bookkeeping method is or get invited as an Accountant to view your QuickBooks Online Company file. This allows me to see how much work will be required to get your books updated, caught up or cleaned up. Once I review your books, then I can send out a proposal with a quote for you to sign. See How It Works for more info
Do I have to commit to a yearly contract?
No. We are not in a committed relationship 🙂 Out of courtesy, either party should give a 30 day notice. The proposal is basically setting up a payment agreement and listing the services that I will provide for you, so that we both know what is expected of each other.
Do we own the QuickBooks file ?
Yes, you own your Quickbooks Online file. That is the beauty of using Quickbooks Online is you can access your file at anytime and anywhere. You can save your receipts and books for as long as you own your subscription to QuickBooks online. Even if you do not use our services, we can still offer you a wholesale discount on your Quickbooks Online subscription account. This saves you money each month since we can offer you a discount.
How Can I Get a Discounted QuickBooks Online Subscription?
As a QuickBooks Online Accountant, we can offer you a wholesale discount on your online QuickBooks subscription, even if you are not a monthly client. Save money each month on your QuickBooks Online subscription on the following types: Essentials, Plus and Advanced. Contact me today to get started.
Do you have access to my Bank and Credit Card Accounts?
In order to download your transactions for your bank and credit cards each month, we require a VIEW Only access to your accounts. This allows us to pull in the transactions for each account to see all the business activity for the account each month in order to keep your books up-to-date so you can make better business decisions. We will NEVER have access to deposit or remove any money from your accounts with VIEW/READ only access.
What's the difference between a Bookkeeper and an Accountant?
A bookkeeper is the person that records and classifies all your daily business transactions and prepares reports for monthly and yearly reviews. These important financial reports are what your Accountant uses to be able to prepare and file your business taxes at year end. The accountant analyzes the financial data and is legally able to advise on tax matters.